A FAT32 with MBR partition table is requried to update the firmware It was found that if the micro SD card memory device has ever been formatted a NTFS then the GPT marker / partition needs to be completely erased. To do this we have found using the Windows "diskpart" tool, this can be access from the DOS / command prompt by typing diskpart and then return 1. insert USB memory device 2. in command prompt type diskpart 3. type list disk 4. select the USB disk, it's likely to be the last in the list, by typing select disk 4 - 4 is the example number 5. type clean 6. type convert mbr 7. type create partition primary 8. type format fs=fat32 - this will take quite a while as a full format is being performed 9. type exit - this is to exit the diskpart tool Then copy the required file onto the micro SD card memory device